Optus internet not working. It's important to find out if you can make a call.

Optus internet not working We will identify you as a customer on the email that you registered. 3 messages at 14:39 , 14:44 and 14:48 today, Tuesday, 4 February :Not received in same house - same network. Optus Issues Reports Latest outage, problems and issue reports in social media: Jax (@sunsetriver88) reported 5 minutes ago @Optus @RunnerSA18 @Optus I've just discovered (via complaint) the notification sent to me wasn't correct; fields of data that were compromised (eg street address & phone) were left out of my list. Yes No Nov 15, 2023 · Optus mobile data not working Along with the usual solutuions, Optus suggests updating your phone’s software if you’re experiencing problems with mobile data. Please note: it may take up to 30 minutes before your modem is fully synchronised and activated. Check our network status. Depending on the customer settings, IsDown will also send notifications. It's important to find out if you can make a call. If you can't make a call, you need to solve this problem first. "Not only are we working extremely hard to restore the services as quickly as possible, but we will also make sure we understand what occurred and prevent it from ever happening again. Yes No If you can't establish a wireless connection to your modem, there may be several causes of the problem. IsDown monitors Optus for major outages. Over the past over 1 year, we have collected data on on more than 21 outages that affected Optus Australia users. When the problem is solved, you will most likely also be able to establish a connection to the internet. Have a problem with your phone? We'll walk you through common mobile issues and the easy steps you can take to resolve them. SMS is very slow and sometimes not delivered in a timely manner. Browse through our help and support articles or let us know what you are looking for. Please check your inbox and spam folder while processing your request. When Optus marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. There was a power outage in my area two days ago and my internet/modem has not been working since. When the "Internet" LED is turned off, there's no connection to the internet. Find the help you need with Optus. 4 GHz and 5GHz. " Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. The first step is to check for a network outage. Optus Australia (Australian telecommunications company offering mobile, internet, and entertainment services) is a a Telecom solution that StatusGator has been monitoring since November 2023. It's important to find out if your router can find a network. No internet connection and my mobile is not working with data in my area The fact they gave you 12 months refund sounds like you had a lot more luck than me, I've got to fight tooth and nail for a day. Jan 30, 2023 · Check the following first if you’re having Optus email not working issues: Check for Optus webmail outage; Check internet connectivity; Restart your devices; Check if you have exceeded the mailbox limit; Disable firewall; Clear your browser’s cookies; Check for Optus webmail outage. Please enter your Optus landline number or service username here. If you cannot see 5G, 4G or 3G, there may be an issue preventing you from connecting to the Optus network. A major outage is an unplanned outage for Optus or another telco which impacts 100k+ services or all services in a state or territory. That is, the NBN FTTC box is working and I can still connect to the wifi network, but the 'internet' light on the router is red. This page provides updates and information about how Optus will communicate during a major outage. Get the latest on planned upgrades, maintenance, outages or any other unexpected events that can affect your Optus broadband or It's important to find out if your router can find a network. When the "Wi-Fi" LED turns solid green, the Wi-Fi connection automatically switches between 2. Click the ‘Fixed Outages @ConfusedWorm @Optus Network fault 100218 by the looks, I just signed up for sms notifications. A major outage is when Optus experiences a critical issue that severely affects one or more services/regions. Are you using a 5G capable device? Not all mobile phones are compatible with the 5G I can't use my mobile phone's internet connection. Possible cause 5: When there's a light in the "INTERNET" LED and in either the "DSL" LED or the "WAN" LED, depending on your connection, an internet connection has been established and your modem is ready for use. Check our network outage graph for keeping eye whether any Optus services are down and not working. 4 days ago · @GursimratPal @optus_help Hi Team, I have been optus customer for a long time and I updated the nbn plan, modem upgraded and around $178 credit not transferred and new modem not working and not much help from support reference as Ref no- INC600005633430. Using My Optus app, navigate to your NBN service in the Service tab at the bottom of the screen. My Optus. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. Possible cause 1: Your mobile phone has not been correctly set up for internet: Set up your mobile phone for internet. If Optus Internet seems down, find out (LIVE) status on InternetOutages. For more information about the OptusNet plans, see above. If your router can't find a network, you need to solve this problem first. Ausmbs (@aus_mbs) reported 20 minutes ago @Optus what is the problem with NBN internet services in 3134your backup modem not working as well!!!! Craig carter (@tallawang) reported 20 minutes ago Mobile Phone calls are not working in the locality of Toodyay, WA 6566. Yes No Apr 2, 2024 · Optus; iiNet; TPG; Aussie Broadband; Exetel; Dodo; Belong; Tangerine; Check your telco's social media pages for updates, as network status pages might not be immediately updated. 2. If there's a widespread outage, you'll have to wait until it's resolved to get back online. Search for your device or check out one of our most popular devices below. Days recently have had very limited Mobile Service. If you're able to connect to 3G or 4G, but cannot connect to 5G, move on to step 2. The first step is to check the typical speed of your NBN plan. The internet connection is intermittent This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. For accurate results, connect a device to the modem via your included ethernet cable (white cable with yellow plugs) to perform a speed test. Looking to stay connected when you’re at home and on the go? Click here for everything Optus internet related including help with NBN, ADSL/Cable, Wireless and Mobile Broadband. Apr 20, 2021 · The following steps are applicable to Optus NBN or Optus Cable connections. . Visit the Optus Check Network Status page, then click on the ‘Outages’ tab that’s in the top-right of the map. See our mobile phone internet troubleshooting article for more help. You can also perform a network reset - you’ll find this in the settings section of any device. If you are looking for Optus ADSL internet troubleshooting, visit this page. Tbh I'm not interested in a refund as much as I'm interested in working internet again but they tried to say the same to me, to find another provider but there isn't any good option for the same speeds I was getting. The very first thing to do if you encounter the Optus When the "Internet" LED turns solid blue, your modem uses the inserted SIM's LTE internet connection. Down Detector is another option, although it's not always accurate. *An eligible product or service currently means a mobile broadband, NBN, 4G or 5G Home internet, postpaid mobile, Fetch, and connected devices (each an eligible service) and does not include Optus Sport and prepaid mobile services. Turn it During Mass Service Disruptions like floods, bushfires and other extreme weather conditions it can sometimes take longer than expected to resolve any service disruptions. When the problem is solved, you will most likely also be able to use your mobile phone's internet connection. Yes No Check out our interactive guides and learn how to understand and use the features of your device. Can anyone help on this and prioritize Find the help you need with Optus. mgdh sbnc gbtwv pvuau byts zmbucth atnvb jrex fnjued knvwhjr ggu gbdrqtu qpsjh soc xbyq